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Title
Text copied to clipboard!Reception Staff
Description
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We are looking for reception staff who will be responsible for providing a professional and welcoming approach to visitors and clients of our company. The person in this position will be the first point of contact for customers, providing them with necessary information, answering inquiries, and ensuring proper administrative support at the reception. Key tasks include answering phone calls, managing calendars, coordinating meetings, and supporting other departments. The candidate should be communicative, organized, and capable of effectively handling arising situations. Computer skills and basic administrative abilities are also important. Reception staff play a crucial role in creating a positive impression of the company and ensuring the smooth daily operation of the reception area. We offer a pleasant working environment, opportunities for professional growth, and stable employment within a dynamic team.
Responsibilities
Text copied to clipboard!- Welcoming visitors and clients with a professional approach
- Answering and redirecting phone calls
- Managing calendars and organizing meetings
- Handling incoming and outgoing mail
- Supporting administrative reception tasks
- Resolving basic client requests and inquiries
- Collaborating with other company departments
- Maintaining order at the reception and waiting area
- Recording visits and controlling access
- Ensuring security protocols at the reception
Requirements
Text copied to clipboard!- Excellent communication skills
- Experience in a similar position is an advantage
- Proficiency in PC use (MS Office)
- Friendly and professional attitude
- Ability to work independently and in a team
- Organizational skills and attention to detail
- Flexibility and willingness to learn new things
- Basic knowledge of a foreign language is a plus
- Ability to handle stressful situations
- Reliability and punctuality
Potential interview questions
Text copied to clipboard!- Do you have experience working at a reception?
- How do you handle communication with demanding clients?
- What administrative tasks have you performed so far?
- Are you willing to work in shifts?
- Which computer programs do you know?
- How would you handle a situation with an unhappy visitor?
- What are your strengths in communication?
- Do you have experience with visitor registration?
- How do you manage multitasking?
- Why do you want to work with us?
